Consumer Class Actions

You work hard for the money you earn, and providing for your family puts a lot of demands on your paycheck.  You expect to pay a fair price and receive full value for the money you spend, and you want companies to stand behind what they sell.  That’s the American way.

Or at least it used to be.  These days, too many big corporations cut corners without telling their customers.  Those customers end up spending their hard-earned money on products that aren’t what was promised.  Sometimes those customers, relying on the corporation’s slick advertising, pay more for goods or services than they otherwise would have.  Or often they wouldn’t even have bought the product if the corporation had simply disclosed what it knew about the product.

This happens with products that consumers use daily.  Groceries, cosmetics, medicines, computers, and cars, to name a just a few.  It also can happen with services and intangible products, like insurance or loans.

Most consumers believe that bringing a lawsuit about these frauds would be futile because the sums the companies cheated them out of are so small.

Disreputable corporations count on that response – that no one person will expend the effort necessary to recover the few bucks he lost in a fraud.  But if a company takes a small sum from the pockets of hundreds of thousands or even millions of customers, that’s real money!  And that aggregate total becomes the incentive for some companies to behave badly.

Fortunately, the law arms consumers with powerful tools to stand up to corporate Goliaths.  One of these tools is the class action rule.  It allows an individual or small group of people to, in certain circumstances, sue on behalf of a much larger group of consumers.  If they prove their case, that recovery benefits the entire group – or “class” – of consumers.  Put differently, they can recover the amount that the class was cheated out of and return it to each of the individual class members.

Another important set of tools is state consumer protection statutes.  These statutes ease the consumer’s burdens of proof and often provide for damage multipliers and the payment of attorneys’ fees, so that consumers have financial incentives to endure the difficulties of suing corporate wrongdoers.

If you believe that the seller of a product or a service has defrauded or deceived you and other customers, Jackson Advocates can help you evaluate whether a consumer class action may be the right course of action to get compensation for those who were cheated.